MuchLoved works in partnership with an organisation called GriefChat, an expertly staffed bereavement organisation, designed to offer anyone bereaved a safe space to grieve and explore their feelings, wherever they are.
GriefChat was founded so that bereaved people could communicate quickly and easily with a professional bereavement counsellor - and not have to wait for long periods of time for a call back from a service, or be on a waiting list for support. In the wake of the pandemic, bereavement care services are in even higher demand; so this instant access to support is even more critical.
Up to 500 chats per year are included free of charge as part of your MuchLoved partnership package. Chats are available from a simple GriefChat plugin integrated into your website.
This plugin then opens when a particular webpage is visited, and allows bereaved families to connect directly with a counsellor. It's quick and easy to install; we create the widget and pass the code to your web or digital developer, who simply has to paste the code into your chosen webpage.
Top tip: We recommend that the GriefChat box appears on your in-memory page rather than on the home page of your website. We can help you to create this page if you need any support.
All of the counsellors that work for GriefChat are experts in their field, they are qualified as a minimum to diploma level in counselling and/or psychotherapy and many have degrees and postgraduate qualifications, as well as specific training and experience in bereavement. They are all DBS checked and have regular ongoing training and development relevant to supporting bereaved people through the service.
If you'd like to find out more about offering GriefChat to your supporters, or you'd like to know more about working with MuchLoved, contact our support team on 01494 722818 or email us at support@muchloved.com.
